We are doing our best to help you book and travel without worry of financial loss during these uncertain times.

If you are unable to travel to Tasmania due solely to mandatory travel restrictions and/or lock-downs, we will assist you with moving your booking within 12 months of the cancelled date. If you prefer a full cancellation within 14 days of arrival, a cancellation fee of $15 + 1.8% of the booking value will be charged (at the owner's discretion), and the balance refunded via fund transfer.

We request that any cancellations due to COVID be advised as soon as possible so that we are given the opportunity to offer the accommodation to other guests.

For more information, you can contact us directly through our Contact Us page or email kangaroobayapartments@gmail.com.